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Dateline NBC Videos

In January 2011 Dateline NBC aired one of their specials dealing with scam artists in the duct cleaning industry. There are frequent avertisements for duct cleaning for anywhere from $40-70 to clean the duct work in an entire house. These same companies then pull a "bait & switch" when they arrive at the customer's home, asking prices that frequently reach into the thousands; a far cry from $40. If they are not turned away immediately at that point, they do the cleaning and the customer often ends up paying thousands for shoddy work. We are asked to re-do their work on a regular basis.

Hi Tech Duct Cleaning was approached by the National Air Duct Cleaners Association (NADCA) prior to filming and we were asked to be part of the show. Our role was to come in after the scammers and re-do the duct cleaning the correct way.

Although in the video it is not pointed out which crew is ours, you will see examples of our work and what the duct work looked like after the scammers and then after we cleaned it.

Below are parts 1 &2 of the Dateline segment: